15 Minute I.T. 
 

Services

This is a comprehensive list of what we can do and what we cannot do. If it is not on this list, please email us at Inquiry@15minuteit.com to find out if we can do it.

  • Full-Service Hosting

    100% Fully Managed I.T. Department (Off-Site)

    • 24/7 Hosted Support

    • Custom Built Servers

    • Custom Scripting and Automation

    • Free Hardware Upgrades (Ongoing)

    • File level, Image level, VM level Backups

    • 6-week backup power supply

    • Full access from anywhere that has an internet connection

  • Desktops, Laptops, Servers (Hardware)

    Troubleshooting, Upgrading, Custom Builds

    We do NOT replace laptop screens or non-standard internal parts

  • Desktops, Laptops (Software)

    • Windows (Full Support)

    • Apple and Linux (Limited)

    Installation, Troubleshooting, Application Support

    We do NOT handle licensing or upgrade licensing of operating systems or applications

  • Servers (Software)

    • Windows Server

    • HyperV

    • VMware (ESXi)

    • Proxmox

    • Hosted Applications

    Installation, Configuration, Troubleshooting

    SQL, Exchange, RDS, File Servers, Print Servers

    AD, Replication, Group Policies, User Permissions

  • Telephony (Digital and Analog)

    Installation, Configuration, Troubleshooting, Cabling, PBX, Mobile

    We do NOT repair damaged mobile devices

  • Printers, Scanners, Fax

    • All makes and models including Xerox

    Installation, Configuration, Repair, Troubleshooting

  • Networking

    Installation, Configuration, Repair, Troubleshooting

    • Switches

    • Routers

    • Access Points

    • Firewalls

    • MPLS / SD Wan

    • UPS

    • Racks

    • Cabling / Cable Management

  • Data Backup and Recovery

    Installation, Configuration, Troubleshooting

    • Local and Cloud File Level Backups (Nordic Backup)

    • Local and Cloud Image Level Backups (Shadow Protect)

    • Ransomware Restoration

    *** Cloud Storage comes with additional annual charges ***

  • Security Systems

    Installation, Configuration, Troubleshooting

    • Cameras

    • NVR / DVR

    We are NOT licensed to install or repair alarm systems, electronic locks, card reader devices, etc...

  • Audio / Visual

    Installation, Configuration, Troubleshooting, Repair

    • Projectors / TVs

    • Speakers

    • Cameras

    • Drones

    • Conference rooms

  • Cabling

    • Ethernet

    • Fiber

    • Coax

    • Wall Jacks / Plates

    We do NOT dig. Cabling must be in accessible areas.

  • Recycling and Data Destruction

    • Free Recycling of old hardware

    • Free Data Destruction certificates

    ***Available only with qualifying services***